Smarter Lines
Start InQueue
Turn crowded stations into calm, measured flow. Self-serve kiosks, live display boards, virtual queues and real-time analytics, priced per user, with kiosks and display boards always included.
One line. Three wins.
InQueue works for the person waiting, the agent serving, and the manager watching it all, at the same time.
Wait less, roam free
No more standing in a crowded lobby watching a slow line.
- Join from a kiosk or a QR code
- Track their place on their phone
- Honest wait-time estimates and SMS call-ups
Serve from any station
Call, hold, recall and transfer without leaving the desk.
- One-tap call-next on any device
- Drag to reprioritise the line live
- Team messaging and presence built in
See the whole floor
Every location, queue and wait time in a single live view.
- Command Center wall of all locations
- SLA and staffing alerts before lines grow
- Scheduled PDF, Excel and CSV reports
One platform, from ticket to insight.
Every part of the visit, the kiosk, the wait, the call, the report, connected and running in real time.
Self-serve kiosk
A tablet kiosk issues on-screen and printed tickets with your logo, on any iOS or Android tablet.
Live display boards
Now-serving screens on any TV, with instant "Window 3" call-outs and optional TV streaming.
Virtual & QR queue
Scan to join, wait anywhere, and track your place with live estimates.
Multi-location routing
Route tickets to the right window across every location.
Appointments
Book ahead and check in at the kiosk, walk-ins and appointments in one queue.
Analytics & reports
See waits, service times and staff load live, with scheduled reports.
Live in a day, not a quarter.
Take a ticket
Customers tap the kiosk or scan a QR code, choose a service, and get a numbered ticket instantly.
Wait anywhere
They watch their place on the display or their phone, with honest wait-time estimates.
Get called and measured
Agents call the next ticket from the Agent Console; the board updates and every second is logged.
See every station, as it happens.
A live wall of your whole operation, queues forming, waits climbing, SLA health by location. Spot a bottleneck and move staff before customers feel it.
From the DMV to the bank, it fits your floor.
Any industry with a line, public or private sector, runs on the same platform.
Hear it from our clients.
"Our lobby went from chaos to calm in a week. People wait in their car and walk in when it's their turn."
"The reports finally tell us where the bottlenecks are. We moved one agent and cut the morning wait in half."
"Set up a single location in an afternoon. Staff picked up the Agent Console with zero training."
Priced per user. Everything else is unlimited.
Kiosks & display boards are always included, you only pay for the users, not the tools.
| What's included | Starter | GrowthMost popular | Enterprise |
|---|---|---|---|
| Locations / locations | 1 | Up to 10 | Unlimited |
| Stations | Up to 3 | Unlimited | Unlimited |
| Tablet kiosk & printing | |||
| Live display boards | |||
| TV / YouTube streaming on displays | × | ||
| Virtual & QR queue | |||
| Appointments | × | ||
| All 10 languages | |||
| Analytics & scheduled reports | Core | Advanced | Advanced |
| SSO / SAML & audit logs | × | × | |
| Dedicated instance / on-prem | × | × | |
| Support | Priority | Success manager + SLA |
Unlimited kiosks and display boards on every plan, no setup fees.
Frequently Asked Questions
How is InQueue priced?
Do I need special hardware?
Can I start with one location?
How long does setup take?
Everything's getting smarter.
Why not your lines?
Tell us about your locations and we'll map InQueue to your stations.